Self-Service IT Support Resource
Instructional Technology Resources
Waterbury Campus: IT and Media Services
Information for Fall 2021
- i-clickers: As part of Storrs' new teaching station configuration i-clicker software will no longer be installed locally on the teaching station PCs. There are two new methods for using i-clicker; i-clicker classic or i-clicker cloud. Information on how to access this is available online or training can be arranged via the following link: https://cetl.uconn.edu/educational-technologies/. You can also email your questions to firstname.lastname@example.org.
- University owned software can now be accessed from any computer attached to the Internet, on or off campus. The list of software is quite extensive. To see a list of what is available, please visit the following link: http://anyware.uconn.edu/download-install/ You will need to login in using your NETID.
- WEPA-Print Student printing is available in the library and outside of WTBY 225. WEPA-Print allows students to print from Computer Lab PCs and student owned devices using the WEPAnow website (https://www.wepanow.com/login). Alternatively, students may install the smart phone app (https://wepanow.com/software). Instructions can be found at http://print.uconn.edu
Waterbury Campus IT Support Staff
Waterbury Director of I.T., Audio Visual, Telecommunications and Media Services
Computer Technical Support Consultant
After 4:00PM, you may also call our Hotline number, which will will reach either a student technician or one of our staff.
Waterbury IT Help Center Location
The IT office is located in WTBY 223 (Waterbury Downtown Campus Main Building)
Waterbury IT Help Center Hours:
On-Campus support is provided by Andrew Washington and Braden Mellin to cover the following hours. On-campus support outside of these hours may be requested by emailing ALL three members of our department (email@example.com, firstname.lastname@example.org, email@example.com). Please submit requests at least two weeks in advance and include your name, the date and time you would like support along with the location.
Monday-Friday: 8:00 AM - 7:00 PM* / Sat and Sun: Closed
*After 4:00PM, you may also call our Hotline number, which will will reach either a student technician or one of our staff.
All University provided software is accessed by using a browser to visit: http://anyware.uconn.edu. To access the software you must login using your NetID and password. All work should be saved on the P:Drive. Anyware can be accessed by any computer that is connected to the Internet (On or Off Campus)